At Zektra, we are committed to delivering high-quality leather goods and men’s accessories directly to your doorstep. Here’s what you need to know about our shipping process:
Shipping Methods and Carriers
We partner with trusted carriers like USPS, FedEx, and UPS to ensure the reliable delivery of your orders. You can choose from standard, expedited, or international shipping options during checkout.
Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.
Shipping Costs
- Within India: Free Shipping
- Expedited Shipping (India): Free
- International Shipping: Calculated at checkout based on your location.
Delivery Times
- Standard Shipping (India): 3–7 business days
- Expedited Shipping (India): 3–5 business days
- International Shipping: 7–21 business days, depending on the destination.
International Shipping
Zektra ships internationally, with shipping costs and delivery times varying by region. Please note that international orders may be subject to additional customs duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Use this number to monitor your order’s progress.
Lost or Damaged Items
If your order is lost, delayed, or arrives damaged, please contact us at info@zektra.com within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy. Shipping costs for returns may apply unless the item was received damaged or defective.